Thursday, January 10, 2008

Scathing Paul C. Buff Website

Now I must first say that I am a loyal user of white-lightning strobes. Sure, they have had little issues, but my equipment gets used hard and as far as I can tell, they have done their job and Paul C. Buff's customer service has been impeccable. I dropped a strobe into a river once, for example, and sent it in to repair with a note saying "i dropped this in a river, oops." Because it was still under warranty, they fixed it for free and had it back to me within 7 business days.

Recently someone turned me to a website supposedly written by a disgruntled Paul C. Buff Inc engineer talking about alleged engineering flaws on new Paul C Buff products. Now, I don't want to say any of this is true or not, but I found the information very compelling and figured I would share it with the photo world out there to judge for themselves.

http://72.14.253.104/search?q=cache:WsDld7W2FNYJ:www.paulcbuff.net/+http://www.paulcbuff.net/&hl=en&ct=clnk&cd=1&client=safari

1 Comments:

Anonymous Bradley said...

Dang, I was really interested in the AlienBees Ringflash (ABR800), but now I don't know. I wonder what the reliability is on the unit. Thanks for the post.

April 21, 2008 2:47 PM  

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